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Data Privacy & Policy

Introduction
At PAQEJ, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Data Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our B2B Sourcing Platform for the packaging industry.
1. Information We Collect
a. Personal Information
  • Registration Information: When you create an account, we collect information such as your name, email address, company name, contact details, and any other information you provide.
  • Transaction Information: Information about the products and services you buy or sell through our platform, including transaction details, payment methods information, and billing addresses, but not the credit card or debit card number, bank details or UPI information or any other electronic details.
b. Non-Personal Information
  • Usage Data: We collect information about your interactions with our platform, such as your IP address, browser type, device information, pages visited, and the duration of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your usage patterns and preferences.
2. How We Use Your Information
a. To Provide and Improve Our Services
  • Account Management: To create and manage your account, process transactions, and provide customer support.
  • Personalization: To personalize your experience on our platform, including content, recommendations, and advertisements.
  • Platform Improvement: To analyze usage patterns and improve the functionality and performance of our platform.
b. Communication
  • Transactional Communications: To send you confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • Marketing Communications: To send you promotional materials, newsletters, and other information that may be of interest to you, provided you have opted in to receive such communications.
c. Compliance and Protection
  • Legal Compliance: To send you confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • Protection: To protect the rights, property, or safety of PAQEJ, our users, or others, and to enforce our terms and policies.
3. How We Share Your Information
a. With Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These service providers are obligated to protect your information and only use it for the purposes specified by us.
b. For Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
c. For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will delete or anonymize it in accordance with our data retention policies.
6. Your Rights and Choices
a. Access and Correction
You have the right to access and correct your personal information. You can update your account information by contacting us.
b. Deletion
You have the right to request the deletion of your personal information. We will delete your information upon request, except where we are required to retain it by law or for legitimate business purposes.
c. Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our communications or by contacting us directly.
d. Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate steps to ensure that your information receives the same level of protection as it would under applicable data protection laws.
8. Changes to This Policy
We may update this Data Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our platform and updating the "Last Updated" date at the top of this policy. Your continued use of the platform after any changes signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Data Privacy Policy or our data practices, please contact us at: assist@paqej.com